RETURNS                                  

Online Return Policy                           
Refund Process                                   
In-Store Return Policy                         
Initiate a Return (GTA Only)                

ORDER ISSUES

Need help with your order? we've got you!
How can I cancel an order?
I received damaged item(s) - What do I do?
I am missing item(s) from my order - What do I do?
I received wrong item(s) from my order - What do I do?

SHIPPING

Shipping Methods
How To Track Your Order
Shipping Concerns
Free Shipping

PAYMENT

Methods of Payment Accepted
I have a Stitches, Sirens, Urban Behavior/Kids/Planet gift card – Can I use it online?
I tried using my gift/merchandise card and it did not work – What do I do?
I want to use a Prepaid Credit Card gift card