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Contact Us


Online Customer Service

Live Chat

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Need a quick answer? Reach out to our Online Customer Support Team with Live Chat! 

We're available 9:00 AM - 5:00 PM EST Monday - Friday to answer your inquiries right away!

 

Email Us

We’re here to help! E-mail our Online Customer Service Team, and we will review and respond to your email as soon as possible.

cs@urban-planet.com

 Have a Forever 21 order? Please reach out to the email address below.

cs@forever21.com 

 

In-Store Customer Service

 

Email Us

We’re here to help! E-mail our In-Store Customer Service Team, and we will review and respond to your email as soon as possible.




Call Us (In-Store Questions/Concerns)

1-866-717-7008