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Contest Rules & Regulations



ELIGIBILITY: Open only to Urban Planet customers who have downloaded and created an account on the UP app. Entrants will be automatically entered into the contest. Must be legal residents of, and residing in, Canada who are of legal age of majority in their jurisdiction of residence (and at least 18), excluding the province of Quebec. Employees (and their immediate families (spouses, and parents, children and siblings and their respective spouses, regardless of where they reside) and those living in their same households (whether or not related), of YM Inc. (“Sponsor”), its parent, affiliates, subsidiaries, and advertising and promotion agencies are not eligible to enter or win. By participating, entrants agree to be bound by these Official Rules and the decisions of the Sponsor, which are binding and final on matters relating to this contest. The contest is subject to all applicable federal, provincial and municipal laws.


CONTEST PERIOD: The contest will begin on June 16, 2023 at the time the contest banner is posted online, and ends October 31, 2023 at 11:59 p.m. Eastern Standard Time (“EST”) (collectively, “Contest Period”). Note that the contest period length covers the Contest Period in its entirety, with the Contest Period in store and on the app ending 3 weeks before each respective concert date.


HOW TO ENTER: During the Contest Period, to enter, scan the QR code on one of the signs posted in our Urban Planet retail stores or visit our website and click the download option for iOS or Google Play. Complete the download of the app from the Google Play or Apple App store. Navigate to the My Account setting (bottom menu for iOS or Hamburger menu for Google Play versions) and select Create Account. Fill out your first name, last name, email address, and phone number to enter. Only one entry permitted per person. You may not sign-up more times than indicated by using multiple accounts in an attempt to circumvent the entry limitation. If you use fraudulent methods or otherwise attempt to circumvent these Official Rules, your entry may be void. Entries become the sole property of Sponsor.  Alternative entry method - During the Contest Period, if you are unable to download the app, to enter, speak to a cashier at one of our Urban Planet retail stores and obtain an entry by providing your first name, last name, email address, and phone number. Only one entry per customer. If you attempt to circumvent these Official Rules, your entry may be void.


A person entering online must provide a valid email account associated with a domain that can be identified by a reverse domain name search as part of their contact information. Multiple entrants are not permitted to share the same email address. Any attempt by any entrant to obtain more than the stated number of entries by using multiple/different email addresses, or any other methods will void that entrant’s entries and that entrant may be disqualified. The use of any automated system to participate is prohibited and will result in disqualification. The Sponsor is not responsible for late, incomplete, invalid, unintelligible or misdirected entries, each of which will be disqualified.


DRAWING: Potential winners will be selected in a random drawing held on or about 3 weeks prior to each concert from all eligible entries received. Potential winners will be notified by email and will be required to correctly answer, unaided and within a set timeframe, a mathematical skill-testing question administered by the Sponsor in order to be eligible to receive a prize. Failure to answer the question correctly will result in the prize being forfeited. If such documents are not returned within the specified time period, a prize or prize notification is returned as undeliverable, or a potential winner is not in compliance with these rules or no longer has an account with the Urban Planet app, prize will be forfeited and, at Sponsor’s discretion, an alternate winner will be selected. Odds of winning a prize are determined by the total number of eligible entries received.


PRIZE AND APPROXIMATE RETAIL VALUE (“ARV”): Terms and conditions apply to use. Total ARV of all prizes CAD$8,399.52. Prize includes 2 tickets to any of the following concerts at Scotiabank Arena in Toronto, Ontario:

  • Alicia Keys – Friday July 14th – CAD$251.00
  • Post Malone – Thursday July 20th – CAD$729.84
  • Sam Smith – Friday August 11th – CAD$477.50
  • LL Cool J – Saturday August 19th – CAD$420.00
  • Drake – Thursday October 5th – CAD$442.50
  • Drake – Saturday October 7th – CAD$442.50
  • Shania Twain – Sunday October 22nd – CAD$619.00


Prize is awarded “as is” with no warranty or guarantee, either express or implied. Prize includes concert tickets only. Any, and all other costs and expenses associated with prize acceptance and use not specified herein as being provided are the sole responsibility of the winner. Winner may transfer prize to a friend or family member if they are unable to attend. Prizes must be accepted as awarded and cannot be substituted, redeemed for cash or available for resale. Any unused, unclaimed or declined Prize will be forfeited, have no cash value and the contest sponsor shall have no obligation to provide either an alternative or value-in-kind. Sponsor reserves the right to substitute any prize or any portion thereof with another prize of equal or greater value for any reason, including unavailability of the stated prize.


Winners will need to have a Ticketmaster account or Maple Leaf Sports and Entertainment (MLSE) ticket account to claim their prize. Winners will be required to comply with all of the concert organizer’s applicable rules, policies, terms, and conditions. The concert organizer can refuse admission to, or eject, any person whose conduct management deems disorderly, who uses vulgar or abusive language, or who fails to comply with concert organizer Rules. Winners attending a concert grant permission to the concert organizer(s), its partners, licensees and assigns, including but not limited to brand and media partners, to utilize winners name, image, likeness, acts, poses, plays, appearance, movements, and statements in any live or recorded audio, video, or photographic display or other transmission, exhibition, publication or reproduction made of, or at, the event (regardless of whether before, during or after performance) for any purpose, in any manner, in any medium or context now known or hereafter developed, without further authorization from, or compensation. Winner and guest and their belongings may be searched on entry to the concert. Winner and guest consent to such searches and waive any related claims that may arise. Under certain facility rules, certain items may not be brought into the premises, including without limitation: firearms, alcohol, drugs, controlled substances, cameras, recording devices, laser pointers, strobe lights, irritants (e.g., artificial noisemakers), bundles and containers.


PUBLICITY GRANT: Except where legally prohibited, by acceptance of a prize, each winner consents for Sponsor and its designees to use his/her name, address (city and province), photograph (including, but not limited to, profile photo), voice and/or other likeness and prize information for advertising, trade and promotional purposes, in all media now known or hereafter discovered, in any manner, worldwide in perpetuity, without notice, review, approval or compensation.


GENERAL CONDITIONS: Entrants, by participating, agree that Sponsor, its parent, affiliates, subsidiaries and advertising and promotion agencies and all of their respective officers, directors, employees, representatives and agents (collectively, “Released Parties”) will have no liability whatsoever for, and shall be held harmless by entrants against, any liability, for any injuries, losses or damages of any kind, including death, to persons, or property resulting in whole or in part, directly or indirectly, from acceptance, possession, misuse or use of a prize or participation in this contest. Released Parties are not responsible for lost, late, incomplete, inaccurate, stolen, delayed, misdirected, undelivered entries of any kind; or for lost, interrupted or unavailable network, server, Internet Service Provider (ISP), website, or other connections, availability or accessibility or miscommunications or failed computer, satellite, telephone or cable transmissions, lines, or technical failure or jumbled, scrambled, delayed, or misdirected transmissions or computer hardware or software malfunctions, failures or difficulties, or other errors or difficulties of any kind whether human, mechanical, electronic, computer, network, typographical, printing or otherwise relating to or in connection with the contest, including, without limitation, errors or difficulties which may occur in connection with the administration of the contest, the processing of entries, the announcement of the winners or in any contest-related materials. Released Parties are also not responsible for any incorrect or inaccurate information, whether caused by site users, tampering, hacking, or by any equipment or programming associated with or utilized in the contest. Released Parties are not responsible for injury or damage to participants' or to any other person's computer or electronic device related to or resulting from participating in this contest or use of the website. Persons who tamper with or abuse any aspect of the contest or who are in violation of these Official Rules, as solely determined by Sponsor, will be disqualified and all associated entries will be void. Should any portion of the contest be, in Sponsor’s sole opinion, compromised by virus, worms, bugs, non-authorized human intervention or other causes which, in the sole opinion of the Sponsor, corrupt or impair the administration, security, fairness or proper play, or submission of entries, Sponsor reserve the right at its sole discretion to suspend, modify or terminate the contest and, if terminated, at its discretion, select the potential winners from all eligible, non-suspect entries received prior to action taken or as otherwise deemed fair and appropriate by Sponsor.


LANGUAGE DISCREPANCY: In the event of any discrepancy or inconsistency between the terms and conditions of the Contest Rules and disclosures or other statements contained in any Contest-related materials, including but not limited to the Contest entry form, print or online advertising, the terms and conditions of the Contest Rules shall prevail, govern and control. In the event of any discrepancy or inconsistency between the English language version and the French language version of the Contest Rules, the English version shall prevail, govern and control.


USE OF DATA: The Sponsor will be collecting personal data about entrants in accordance with our privacy policies. Please review the privacy policy at for residents of Canada. 


DISPUTE: Any dispute relating to the Contest (including, without limitation, a dispute as to whether an entrant has complied with all of the Contest rules and regulations) shall be resolved by the Sponsor, in its sole and absolute discretion, and the decision of the Sponsor shall prevail. All decisions of the Sponsor shall be final. The Contest is void where prohibited by law and is subject to all applicable federal, provincial and municipal laws and regulations. The Contest and the terms and conditions contained in these Contest rules and regulations shall be governed exclusively by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein. Any dispute arising hereunder shall be adjudicated solely in the applicable court in Toronto, Ontario.


SPONSOR: YM Inc. 50 Dufflaw Rd, North York, ON, M6A 2W1.